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Terms and conditions of use


Sports Contact Inc. is committed to protecting your personal information. With this in mind, we have adopted this Privacy Statement, which describes the information we may collect when you use our site, when you sign up for a loyalty program or when you visit our stores and how we will use and disclose it. and protect (collectively called "services"). By using the site or our services, you consent to the collection, use and disclosure of your personal information as described in this Privacy Statement. If you do not consent, please do not use the site or our services.

This privacy statement covers the following topics:

  • Information gathering
  • Use of information
  • Disclosure of information
  • Updating your information
  • Changes to our Privacy Statement
  • Unsubscribe option
  • Children's privacy
  • Security of information
  • Questions / How to communicate with us
  • Links to other websites

Collection of information

Knowledge and consent. We will obtain your consent, as required, for the collection, use and disclosure of your personal information. This consent can be obtained verbally in store, in writing on forms in our stores, through written registration or newsletters, electronically on our site or during a phone conversation.

Information you provide to us. We only collect certain information about you when you provide them to us, for example, when you: (1) register; (2) place an order; (3) shop in our stores; (4) respond to a survey or product evaluation; (5) participate in one of our promotions; (6) sign up for a loyalty program; or (7) contact us. The information we collect may include your name, age, date of birth, mailing address, daytime telephone number, cell phone number, email address, account username and password, and information about payments. If you log in through a third party to register or be directed to our site, we may receive certain information about you from that third party (such as a social network) according to your registration settings. and confidentiality with this third party service.

Registration. While registration is not required, we encourage you to do so when shopping on our site. Users must include their contact information (such as name, age, mailing address, daytime telephone number, cell number, email address and password) on our registration form. Registration helps us provide you with a quick and easy payment process. The customer contact information you provide will be used to communicate with you regarding the status of an order, to answer your questions, and, if you have chosen to participate, to send you press releases about sales, contests, and upcoming promotions and product information via email, instant messaging, text message and direct mail. You acknowledge and agree that you are responsible for maintaining the confidentiality of your registration and password information. You will be held responsible for any use of the site made with your registered account. If you wish, you can also fill in a customer profile. While not required, information obtained from the customer profile helps us learn more about our customers and is used to improve your shopping experience and to deliver more relevant content and advertising to you.

Information we collect automatically. We may use cookies, web beacons, web beacons, log files or any other technology to automatically obtain certain information when you use our site or look at emails or advertisements on our site or other websites. A cookie is a small data file that a web server sends to your browser and that is stored on your computer's hard drive. For example, we may automatically collect certain data such as your IP address, geolocation data (if you enable this function), unique user name, model, operating system and cell phone company and Internet service provider. We may also receive information about your use of our services such as the time you spend on the site, the number of times you have visited it, whether you have clicked, opened or routed links, emails and advertisements and other site usage data. Technologies such as cookies allow us to track your order when you shop on our site, recognize registered users and present relevant information and advertising content to these customers.

If you register or order on our site, we may use cookies to track and update information about your use of our site and what you buy in order to improve your shopping experience and provide you with even more relevant content and advertising. Even if you do not register or order, we may track and update certain information regarding your use of our site for the same reasons.

If you visit one of our stores, video cameras can be used to monitor the premises to prevent theft and analyze consumer habits. Customer images may be collected, but will not be used or stored to identify these customers.

Tracking options. You can change your browser settings to limit or block certain cookies, but in doing so, you may no longer be able to use certain functions on the site or take full advantage of our offers.

Even without a cookie, you can use most of the features on our site, including making a purchase, but we will only be able to identify you as a registered user if you log in. Our system may not recognize "Do Not Track" or header requests from some or all browsers.

Information collected by other sources. We may obtain information about you from other sources, including the social networks you use to visit us based on the privacy settings and permissions you have set. This information may include your name, username, current demographics, address and contact information, interests and public data such as that obtained from the social network and online activities.

Combination of information. We may also combine information we receive from you and about you, for example that which you provide to us on the site or through the loyalty program, which we receive from third parties, which we collect automatically (such as explained above) and which are provided or collected offline when you shop in our stores.

Use of information

We may use the information we collect from you and about you for the following purposes:

  1. To offer you a simple and fast payment process;
  2. To process your orders, communicate with you regarding the status of an order, answer your questions or contact you for any other reason;
  3. To provide you with personalized content, targeted offers and relevant advertising content on the site, other websites or by text message and to inform you of upcoming Sports Contact sales and promotions and to inform you about the products ;
  4. To allow you to participate in promotional offers;
  5. To help us learn more about our site visitors, loyalty program members and customers in order to improve their shopping experience and our business;
  6. To resolve problems relating to the site, our business, our products and services and to protect the security of the site and our business;
  7. To communicate with you about promotions and upcoming offers on behalf of our partners; and
  8. For other reasons described at the pick-up point.

Disclosure of information

For the purposes set out above and throughout this Privacy Statement, we may disclose the information we collect from and about you as follows:

  1. To our service providers, if the disclosure allows them to perform a commercial, professional or technical function for us.
  2. To carefully select third-party partners so that they can inform you of offers, promotions and services.
  3. For payment processing and authorization, fraud protection and credit risk reduction, website evaluation and data analysis, and distribution of marketing and promotional materials for Sports Contact
  4. To comply with the law, respond to government requests, apply our policies or protect our rights, property or security or those of others.
  5. And otherwise with your consent.

Any personal information or content that you download or voluntarily submit for public display on the site will be available to the public and may be collected and used by others. The Site Terms of Service prohibit you from posting content that requests personal information that identifies other people on the site.

Like any other business, it is possible that as our business grows, we may sell or buy from online stores or other assets. In such transactions, customer information is often part of the assets transferred. Thus, in the unlikely event that our business or substantially all of our assets is acquired by a third party, this information may be one of the assets transferred. In the event of such a sale or transfer, we will use all reasonable efforts to require the transferee to use the personal information provided as part of the services in accordance with our Privacy Statement.

We may share with third parties aggregate non-personal information about users of the site.

Update of your informations

Please note that you are at all times responsible for updating the personal information you provide to us. If you signed up with us or participate in a loyalty program, you can update them on the registered account or the loyalty program account. Otherwise, you can write to

If you have registered with us on this site or have opened an account for a loyalty program, you can close these accounts at any time and for any reason by contacting the administrator of the privacy policy indicated below. It is important to note, however, that if you decide to close your account and / or delete some or all of your personal information, we may retain certain information from your account, such as transaction information, in accordance with various laws, rules and policies. conservation.

Please note that once your account is closed, you will no longer be able to make purchases on our sites with this account or take advantage of other benefits linked to this account, such as those offered under loyalty programs.

Changes to our privacy statement

We may change this Privacy Statement at any time. If we make material changes to the way we collect, use and / or disclose your personal information, we will notify you by email at the last email address you provided to us and / or by posting a visible notice of those changes. on the site. Any substantial change to this Privacy Statement will take effect within thirty (30) calendar days of our email notification or thirty (30) calendar days of the earliest notification of changes. both.

Unsubscribe option

You can unsubscribe at any time to stop receiving marketing updates. If you choose to do so, you must send us an email with the word "unsubscribe" as the subject at Note, however, that even if you choose to unsubscribe, you may continue to receive our non-marketing emails, including, for example, order confirmations and other transaction related messages.

Privacy of children

We do not sell products intended for purchase by children. We sell children's products to be purchased by adults. The site is not intended for children under the age of fourteen and does not intentionally collect personal information from children or about children who are under the age of fourteen. You must be 14 years of age or older to submit your personal information, including registering, placing an order on our site, or participating in one of our online promotions.

Security of information

Sports Contact has implemented certain physical, administrative and technical security measures to protect against theft, loss, misuse or alteration of the information you provide.

Questions / communicate with us

If you have any questions regarding this Privacy Statement or our data handling practices, please do not hesitate to contact the administrator of the privacy policy by email at ; by phone at 418-626-4999 or by mail to:

A/S: the administrator of the privacy policy

Sports Contact inc.
8929 boul. Henri-Bourassa
Quebec (QC) G1G 4E4

Links to other websites

This site contains links to other sites which may be governed by privacy policies different from ours. We assume no responsibility for the content or privacy practices of such websites. Therefore, we recommend that you read the privacy statement posted on the websites that you visit through this site. The conditions of use of this do not apply to the websites to which the links refer. Sports Contact does not endorse these linked websites or the information, materials, products and services contained on or linked to those linked websites. Sports Contact disclaims all liability and conditions, whether express, implied or incidental, for the information, material, products and services contained on these linked websites, including, but not limited to, the implied warranties and conditions of quality merchant, of conformity to a particular or general use or of absence of counterfeiting.

You acknowledge and agree that Sports Contact assumes no responsibility for the content, accuracy, legality, decency, respect for copyright, privacy practices, security and any other aspect of these linked websites and that access or use of these websites is done exclusively at your risk. You hereby waive all claims against Sports Contact relating to these linked websites.

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